All orders are processed, verified, and shipped usually within 5-7 business days or sooner. 15% restock fee applies to all returns plus cost of shipping
Custom Mugs are final sale. No exchange or store credit will be issue.
Once your return is processed, you will receive an email notification with your store credit. Please allow 5-7 business days for us to receive and process your return. All orders placed with a store credit is a final sale.
Orders that are refused will be charged a reshipping fee in order for us to ship the package back to you.
Once an order is placed, it can not be cancelled. Discount codes can not be manually applied to an order. Please read all description and check your order before submitting
Shoe Return Policy
At the moment Shoes are final sale and unable to be returned. Please contact us for any additional questions or concerns on shoes before purchasing.
WC Fashion Scrubs does not provide pre-paid return shipping labels. You will be responsible for covering the shipping cost to return.
Damaged, defective or incorrect items must be reported within 10 days of delivery. (Note, if such items are reported in a timely fashion, we will not issue store credit. Return packages must include the original packing slip to ensure processing.
We offer EXCHANGES ONLY in perfect condition of the same item ONLY. ANY WORN OR DAMAGED ITEMS WILL NOT BE ACCEPTED.
- You may exchange merchandise within 10 business days of receipt of purchase.
- The shipping and handling fees are non-refundable.
- Since many of our items are limited quantities, we may occasionally sell out of an item. If this happens, we will notify you via email. If we are able to get it from the manufacturer in a decent time frame, we will let you know. If an item is out of stock or discontinue there can be no exchange or return under any circumstances.
- We are NOT responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages. You may track your package using the supplied tracking number in your shipment confirmation email.
- Please send all returns prepaid to:
P.O. Box 551
Franklinton, LA 70438